#Customer Service

We are here to help at every step of your shopping experience!

Why Buy on Greencircleshop?

Greencicleshop.com is a Multi-vendor marketplace, similar to Amazon, Ebay, but we are the greens! We stand for sustainable products and brands with green credentials.

From tandem bicycles to raw food and eBooks, we offer an ever growing range of items that an environmentally aware customer can buy.

How to Order

We offer a simple order process, secure payent gateway, mobile shopping experience and a customer contact always on hand, available by chat, phone, skype, email, social networks - with pre and post sale customer assistance that is available almost continuously.

Simply add your favorite products to your shopping bag and click checkout button to enter your personal details and register an account on greencircleshop.com

How to Pay for an Order

All payments are managed via paypal, you can pay your orders with your credit card or use your paypal account or create one if you like.

Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information..

Problems with a purchase

we are sorry to hear that your are experiencing problems with your new purchase, we will do all our best to take care of your claim and make sure it is addressed asap.

If your item has not been delivered contact us quoting your order number ad we will check the status of your order for you.

Tracking and Deliveries

When you make a purchase we notify the vendor which provide the goods and dispatch them to you. Use the tracking code that you have receive when your order is dispatched to track the status of your order.

Amend or cancel a purchase

If you want to cancel your order before it is dispatched because you have made a mistakes, just get in touch with us via email or chat and we will notify the vendor and do our best to modify or cancel your order.